Referrals are managed through the Single Point of Contact (SPOC). This helps to make joint decisions about the best service that a child or young person needs, at the right time.
All EWMH referrals are screened by Social Care as well as Child and Adolescent Mental Health Service (CAMHS) practitioners. This means that famlies might be contacted by another service too - like NHS Mental Health Services, voluntary sector counselling or early help.
Professionals such as GPs, Children's Social Care, schools, health providers and voluntary organisations can make referrals. Before making a referral, they have to get consent from the parent, carer or young person (if they're over 16). The only time consent wouldn't be needed is if the child or young person is at immediate risk of harm.
Currently, EWMH self-referrals are not accepted from children, young people and families.